Overview

All book sales are final unless received in damaged condition or the incorrect product, per the order statement, was shipped. To be eligible for a return, your item must be unused and in the same condition that you received it. Requests for refund must be made within five (5) days of delivery. 

To complete your return, we require a receipt or proof of purchase. Please forward your purchase information to info@jordanridgepress.com. when verified, a return to manufacturer authorization (RMA) number will be provided via email. Please include the RMA number with your return.

Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. You may consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Ship your product, with RMA number, to: 

Jordan Ridge Press
6476 Warden Rd.
New Tripoli, PA 18066-2524 USA

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow several days for your return to be processed.

Need help?

Contact us at info@jordanridgepress.com for questions related to refunds and returns.